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FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS (FAQ)

This page is designed to address the most common questions our customers have about our products, services, and processes. Whether you’re looking for details on our distribution and sales channels, need help with will-call pick-up and shipping, or seeking guidance on installation and product specifics, we’ve got you covered. If you have any other questions or need further assistance, don’t hesitate to reach out – we’re here to help!

DISTRIBUTION AND SALES CHANNELS

Do you sell to homeowners or private parties?

WILL-CALL PICK-UP AND SHIPPING

What kind of truck or trailer do I need for pick-up?

Do you offer shipping?

INSTALLTION

Does AS&D offer installation?

ALUMINUM RAILING

What is the typical delivery time after receipt of order?

How do I get a quote?

What warranties do you offer?

Why don't you pre-drill the cable stair posts?

PATIO COVERS

What colors are available for patio covers?

What type of engineering documentation is required for patio covers?

What type of engineering is required?

Do I need to hire an engineer?

How much does site-specific engineering cost?

How do I get a quote?

What is the typical delivery time upon receipt of order?

Can I mount lights or fans to the patio cover?

Can I mix and match roof panel styles?

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