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HomeProductsStainless Steel CableResidential Warranty

    Residential Warranty

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Single Dwelling Residential Home Warranty


Railings

Coatings

American Structures & Design, Inc. (AS&D) warrants all coatings, including anodized, baked enamel, and powder, conditionally for a period of one year from the date of purchase against adhesion failure, blistering, cracking, or peeling under the conditions of normal use. This warranty does not cover scratches, abrasions, acts of God, acts of nature, or damage from chemicals of any type to the surfaces.

AS&D does not warranty its coatings if the products are used within one (1) mile of salt water.

Materials

AS&D warrants materials and hardware for one year. The materials warranty is null and void if the product has been abused, used improperly, or used beyond the design limitations of the product. This warranty applies only if the AS&D products have been installed per approved installation instructions and is null

Assessment of claim

At our discretion, AS&D reserves the right to inspect the product under claim at either the customer’s location or at our manufacturing facility. AS&D reserves the right to have the product returned to our manufacturing facility for full inspection. Shipping and handling costs will be the responsibility of the claimant. AS&D reserves the right to either replace the product or repair the product and will not cover any cost related to disassembling or reinstallation of materials.


Patio Covers

Full Warranty

American Structures & Design, Inc. (AS&D) warrants that its Patio Covers, Latices, Carports, Sunrooms, Screen Rooms when installed with proper engineering and permitting in accordance with local U.S. building codes and in conditions of ordinary wear for the lifetime of the product.

ASD shall have one hundred twenty (120) days to repair any defects covered under this Full Warranty. In the event repair is not possible, ASD will either replace the defective products, or refund the full purchase price of the defective product. ASD reserves the right to discontinue or change the design or color of any of its products. If for a reason the original product is not available, ASD may substitute another product of comparable quality.

Exclusions & Limitations; Claims Procedures

ASD warranty does not cover any chipping, peeling, flaking or blistering of the products as the results of damage of any kind resulting from faulty or improper installation, accidental or intentional damage, settling, structural shrinkage or other distortion of the property structure, popping due to expansion or condensation, mildew accumulation, impact of foreign objects, rust or corrosion of any products, or the failure of the owner to provide reasonable maintenance of the product including periodic removal of dirt and pollution residue as necessary. Warranty does not include fading of any painted finish due to normal weathering, or any rust of any components of the products, including but not limited to, screws and other fasteners, and any steel components. Also, no warranty applies if the product has been painted or the surface has been altered. “Normal weathering” is defined as the damaging effects of sunlight and the extremes of weather and atmosphere that may cause any colored surface to fade or become soiled or stained. The degree to which normal weathering occurs depends on air quality, location and other local conditions. Fading of darker colors may occur more significantly than lighter colors in exposed sunlight and is considered “normal weathering”.

Cable Pliers

Cable Pliers are covered by a limited warranty for a period of one (1) year from the date of receipt to be free from defects due to defective materials or workmanship.

The company’s obligations are limited to the replacement of the equipment found to be defective and does not cover any other related costs.

To make a claim, the defective equipment shall be delivered to American Structures and Design with a written notice of the defect and evidence that the condition or product failure is covered by this warranty.

Cable Crimpers

Cable Crimpers are covered by a limited warranty for a period of one (1) year from the date of receipt to be free from defects due to defective materials or workmanship.

The company’s obligations are limited to the replacement of the equipment found to be defective and does not cover any other related costs.

To make a claim, the defective equipment shall be delivered to American Structures and Design with a written notice of the defect and evidence that the condition or product failure is covered by this warranty.

Hydraulic Swaging Equipment

Swager Models 650 and 610, including the air or electric activated pump supplied with the swager, are covered by a limited warranty for a period of one (1) year from the date of receipt to be free from defects due to defective materials or workmanship.

The company’s obligations are limited to the replacement of the equipment found to be defective and does not cover any other related costs.

To make a claim, the defective equipment shall be delivered to American Structures and Design with a written notice of the defect and evidence that the condition or product failure is covered by this warranty.

Stainless Steel Hardware And Cable

Stainless steel hardware and cable are covered by a limited warranty for a period of ten (10) years from the date of receipt to be free from defects due to defective materials. This warranty does not cover materials which have been abused, neglected, or used in any manner other than for railings. Any damage, failure of corrosion resulting from environmental conditions, improper installation, vandalism, insurrection, war, or acts of nature. The company’s obligations are limited to the replacement of the materials found to be defective and does not cover any other related costs associated with the disassembly of the defective materials or the installation costs of replacement materials.

To make a claim, the defective material shall be delivered to American Structures and Design with a written notice of the defect and evidence that the condition or product failure is covered by this warranty.

AS&D Cleaning and Maintenance

AS&D products and systems are fabricated with the highest-grade materials available on the market today. AS&D products are coated with baked enamel, powder or anodized finishes that are applied with industry leading application technology.

Regular maintenance

Inspect fasters and attachments on regular intervals. It is the responsibility of the owner to inspect these areas a minimum of once per year. Over time, fasteners may loosen and need to be tightened. Fasteners and hardware may discolor over time, but this does not affect the integrity or strength of the system.

Natural weathering

Over time, exposure to the elements might cause accumulation of pollens, pollutants, algae, or oxidation on the surface of the coating. This is normal and can be cleaned and polished to bring back the sheen.

General cleaning

AS&D products should be cleaned at least once per year with a mild, non-abrasive soap and water. We recommend using a soft sponge or microfiber wipe. In areas where salts and pollutants are more prevalent, the materials should be cleaned more frequently. Always rinse with fresh water after cleaning to remove any residual soap or buildup.

Avoid using dry sponges or rags which will scratch the surface.

Always remove any sap, tree seeds, bugs or other contaminants as soon as possible, as prolonged exposure to the sun and heat will make them difficult to remove.

Avoid using chemicals, household cleaners, or harsh abrasives on painted or anodized surfaces.

For glass infill, use regular glass cleaner or soap and water.

Always test a small, inconspicuous area before applying any product to AS&D materials.

Non-transferable warranty

All AS&D’s warranties on coatings and materials is not assignable or transferrable.

   

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877-887-9828

American Structures & Design - WA | 1801 132nd Ave. E | STE 100 | Sumner, WA 98390 | P: 253-833-4343 F: 253-833-4545 | Office Hours: M-F: 8-4:30 PT | Will Call Hours: M-F: 7-4:30 PT

American Structures & Design - OR | 13444 NE Jarrett St. | Portland, OR 97230 | P: 971-645-4201 F: 971-645-4212 | Office Hours: M-F: 8-4:30 PT | Will Call Hours: M-F: 8-4:00 PT

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